Superbus operates according to all the accessibility laws and takes special care to uphold them as much as possible. The Company runs accessible lines under a standard, which can be viewed under the marking of “accessible services” (place the icon here), an accessible website as well as service stations with all the related devices and equipment.
Recently, Superbus has made all its service stations accessible and equipped them with advanced aid devices for people with disabilities!!
Superbus with you, all the way - judged by actions and not words...
Superbus is acting in many ways to raise awareness among its drivers and improve the accessibility level for the disabled in both stations* and buses. It is recommended that you check before you leave for the bus station that the planned route is accessible for you.
*Making bus stations accessible is under the responsibility of the local authority.
Assistance for those who use wheelchairs and assistance for the blind:
All the Superbus city buses are accessible and are equipped with designated devices, enabling those who need a wheelchair to get on or off the bus, safely and comfortably. There is also an automatic public address system, announcing the line name and destination outside the bus and announcing the next stop inside.
An accessible bus is one that includes a ramp at the rear door, enabling entry of wheelchair or a small mobile electric rider, while opposite the entry door there is space for anchoring, with a safety belt and press button to allow you to notify the driver where to stop. The bus carriage is relatively low compared to a regular bus, to allow easy entrance for people with walking disabilities and for the elderly. In such a bust, here is a special space for the blind person, assisted by a guide dog and also comfortable hand holders, accessibility signs, accessible notices, etc.
*Every bus can strap only one wheelchair.
We will do our utmost to provide the appropriate assistance for the disabled and for this purpose, we have appointed an employee who in addition to her regular duties is also in charge of all inquiries from the disabled on any subject, complaint or improvement suggestions.
For inquiries, please contact our Public Queries Center and ask for the person in charge of inquiries from the disabled:
Tel: 1-700-700-181, 08-9205005.
Link to the Form